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Europe

 

+44 208 819 9852

 

premier@brightsun.co.uk

 

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Gulf/UAE

 

+973 16198819

 

premier@brightsun.co.uk

 

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Asia Pacific

 

+91 124 416 3010

 

sales@brightsun.co.in

 

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USA

 

+17039577737

 

premier@brightsun.co.uk

 

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Australia

 

+611300139104

 

premier@brightsun.co.uk

 

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Privacy Policy
 
  Btpremier.com. respects your right to the privacy of the personal information you provide us. The following privacy policy statement sets out how your personal information will be treated as you use our website.btpremier.com may collect and store information about your visit to the website. This information may include but without limitation: your IP address, access times and referring website addresses. This information is used by the btpremier.com to improve quality of the service and provide general statistics. Any information that we collect may be used only by btpremier.com and/or its associated companies and third party affiliates with information that we believe may be of interest to you. Those third parties are not restricted in their use of that information except by the authority that we grant to them. We need your permission to allow us to use the information; you do have the right to delete your account at any time, and by doing so all information regarding your data will be erased within 30 days. We may of course be required to provide information divulged on our site to legal authorities or as required by court orders or other laws to divulge information about you to government agencies or to the court. The btpremier.com website periodically sends out e-mails informing you of technical service issues, product surveys, new feature announcements and news about btpremier.com products and services. These e-mails are considered essential to the provision of the service you have requested. You will not be able to choose to unsubscribe to these mailings, as they are considered a part of the service you have chosen. The security of the information that you provide to us is very important to us. Hence, we have taken several measures to protect your information. All transactions involving sensitive information, such as your credit/debit card number, are conducted using a SSL (Secure Socket Layer) connection. This connection provides increased security to the information as it is transmitted to our website. We will only use your credit/debit card number for the processing of our payment.

Other sensitive information that we may collect will not be disclosed to third parties unless we are required to do so by law. In the event that our security system is breached, we will attempt to notify you as soon as possible. If you have questions about this policy or feel that we have acted in violation of this policy, please contact premier@brightsun.co.uk. btpremier.com may use "cookies" to help you personalise your online experience. A "cookie" is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies you may not be able fully to access the interactive features of your visit. We also record some calls to our numbers for quality and monitoring purposes.

By consenting, you are giving us your express consent to use the information that we collect about you for marketing and advertising purposes. This includes the release of this information to third parties suppliers and distributors. IN NO EVENT WILL WE EVER RELEASE YOUR CREDIT/DEBIT CARD OR PAYMENT INFORMATION, except as necessary to receive payment.

1. Complaints
We aim to provide you with a quality service. If, however, you feel that you have cause to complain, you can contact us at the address given in section 1 of Part A above. We will try to do our best to solve any problems that arise.

2. Force majeure
We do not take responsibility for any event which is outside our reasonable control nor for any consequential loss arising from such an event.

3. Entire agreement
This Agreement supersedes any prior agreements or arrangements which may have subsisted between us, provided the information you have given to us is not incorrect or fraudulent.

4. Interpretation
In this Agreement :
(1) reference to any statute or statutory provision includes a reference to that statute or statutory provision as from time to time amended, extended to re-enacted;
(2) words importing the singular include the plural, words importing any gender include every gender and words importing persons include bodies corporate and unincorporated; and (in each case) vice versa;
(3) any reference to a party to this Agreement includes a reference to his successors in title and permitted assigns;
(4) the headings to the Clauses are for ease of reference only and shall not affect the interpretation or construction of this Agreement.

5. Law
(1) This Agreement shall be governed by and construed in accordance with the laws of England and Wales.
(2) The provisions of United States Uniform Computer Information Transactions Act shall not apply to this Agreement.

6. Severability
Notwithstanding that the whole or any part of any provision of this Agreement may prove to be illegal or unenforceable the other provisions of this Agreement and the remainder of the provision in question shall remain in full force and effect.

 
Premier aims to offer you travel services with a personal touch. We do not just book your time critical travel, we are an extension of your company. Our extensive supplier relationships ensure the results are always on time and on budget. You are always a call or email away from dedicated travel managers, who are all backed up by their team leaders. This ensures that your travel policy is met and delivered. Periodically review meetings are held between your team and ourselves to ensure that there is complete transparency. Our facilities such as 24/7 service - phone or online, pre- negotiated rates with airlines and hotels are transparent and available on an online portal, or through a member of the team. All passengers originating in the UK with Premier are protected financially by the UK Civil Aviation Authority bonding scheme known as ATOL 3853. The company holds an ABTA license K1888, and also an IATA license.
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